We strive to process orders quickly; however, if you need to make changes or cancel your order, please contact us as soon as possible. Once an order has been shipped, we may not be able to make changes or cancel it.

If you realize that you have provided an incorrect shipping address, please notify us immediately.

Typically, you can only do this the same day an order was placed because items are shipping as fast as possible.

We will do our best to update the information; however, if an item has already been processed for shipping, you may not be able to change the address.

If you encounter any issues with your order, such as missing items, damages, or delivery delays, please contact our customer service team immediately. We are here to assist you and resolve any concerns you may have.

Do not further manipulate the product as it may affect the warranty policy.

If you need to return or exchange an item, please contact our customer service team within 30 days of receiving your order. We will provide you with instructions and a return authorization (RA) number.

Please ensure that the item is unused, in its original packaging, and accompanied by the original proof of purchase in accordance to the Return Policy. Once we receive the returned item, we will process your refund or exchange according to our return policy.

Please note that return shipping costs may apply unless the return is due to a defect or error on our part.

To engage the Negative Ion Function, simply power on the hair dryer, and the feature will activate automatically.

This function is crafted to optimize the drying and styling process, minimizing frizz and static for a polished finish

Your Eolux comes with a detachable double-filter air inlet featuring 148 holes for effective particle and dust filtration. To ensure optimal performance, follow these steps for cleaning and maintaining the dust filter:

1. Unplug your hair dryer.
2. Use a soft brush with bristles less than 10mm to gently clean the filter.
3. Clean the dust screen weekly to prevent clogging with debris, ensuring smooth air intake.
4. Before using the hair dryer, always confirm that the dust filter is securely in place.
5. Refrain from using heavy objects or squeezing the dust filter.
6. Do not use water for cleaning; instead, use a soft brush to maintain the filter.

By following these measures, you'll keep your Eolux Hair Dryer in optimal condition, guaranteeing efficient performance every time.

Smart Temperature Control in your Eolux hairdryer is designed to enhance safety and protect your hair from overheating. If the dryer senses that it is too close to the hair at a high temperature or has been using a high-temperature setting for an extended period, it will automatically adjust the temperature.

This intelligent setting activates automatically as soon as you turn on your dryer, prioritizing the health of your hair by preventing potential overheating.

Experience travel without compromising on style with your trusty Eolux Hair Dryer! Its compact design and feather-light build make it the ultimate travel companion. As you explore new destinations, remember to confirm the voltage compatibility at your location for optimal performance.

Safety is at the core of your Eolux experience. With six sophisticated safety protections, it meticulously monitors the motor status over 50 times per second, safeguarding against overheating or overvoltage. Travel confidently, knowing your Eolux is not just a hair dryer – it's a travel essential that prioritizes both style and safety on the go!

Spruce up your style effortlessly!Just unplug the hairdryer after use, even if it's off. And, of course, keep those hands dry – no wet waltzing near the plug. Easy-peasy, beautiful styling!

Our warranty provides a protection against manufacturer defects.

Click here to read more about our Warranty Policy.

Our warranty does not cover damages resulting from misuse, accidents, unauthorized modifications, or normal wear and tear. Unauthorized repairs or alterations will void the warranty.

Read more about our Warranty Policy

If you think there might be something wrong with your device cease usage.

Please contact our technical suppor team so we can guide you through the repair process.